Institutional Effectiveness is "the process of articulating the mission, setting goals, and using data to form assessment in an ongoing cycle of goal setting and planning" (Grossman & Duncan, 1989).  This definition clearly encapsulates the intent of UNA's criteria and expectations for its institutional effectiveness plan.  The information provided in the navigational links to the left will direct you to the different components of Institutional Effectiveness at UNA.  If you have any questions, please do not hesitate to call or email.  Thank you!